Privacy Policy

Effective Date: August 20, 2024

Introduction

In this Privacy Policy (“Privacy Policy”), Saveco Meds, LLC and its affiliates (collectively, “Saveco Meds,” “we,” “our,” or “us”) describe our practices regarding the protection of your data, including when you visit Saveco Meds’ website which links to this policy; or otherwise provide Saveco Meds with your information. The Website, along with other services provided by Saveco Meds, are collectively referred to as the “Services.” This Privacy Policy is an integral part of our Terms of Service. This Privacy Policy uses capitalized terms that do not have definitions herein, but whose meanings are found in the Terms of Service.

TO UNDERSTAND HOW WE TAKE CARE OF YOUR INFORMATION, PLEASE READ THIS PRIVACY POLICY. DO NOT USE THE SERVICES IF YOU DO NOT AGREE TO THIS PRIVACY POLICY.

This Privacy Policy contains the following sections:

• Information We Collect and Its Sources
• Online Marketing and Analytics
• How We Share and Disclose Your Information
• Your Marketing Choices
• Third Party Services and Notice About Health Information
• How We Protect Your Information
• Privacy Information for California Residents
• Privacy Information for Nevada Residents
• Retention of Your Information
• Revisions to Our Privacy Policy
• Contacting Us

Information We Collect and Its Sources

In order to provide you with the Services, we collect information about you through the methods discussed below. To provide you with the Services, we need certain types of information. We may not be able to provide you with our Services if you do not provide us with such information, or if you ask us to delete it.

1. Information Provided

We Collect A Variety of Information You Give Us. We get information about you, for instance, by:

• When you participate in research, surveys, contests, and sweepstakes
• Requests for customer support
• Uploads to the Services
• Account and product registration and administration
• Processing your orders and requests
• Questions, communications, or feedback you submit to us

The Services you use, how you use them, and the information you choose to provide will all influence the types of information we collect. We directly collect the following types of information from you:

• Name, address, telephone number, date of birth, and email address
• Information about your medical conditions, treatment options, referrals, lifestyle and personal preferences, prescriptions, genetics, medical photos, and lab results or other related health information, such as your physical and emotional characteristics
• Log-in credentials, if you create an account
• Billing information, such as shipping address, credit or debit card number, verification number, and expiration date, collected by our payment processors on our behalf
• Information about purchases or transactions with us
• Information about your customer service interactions with us
• Demographic information such as your gender, race/ethnicity, and age, marital status and number of children, and similar information in connection with the Services
• Information about others, such as if you share a family or friend’s email address
• User-generated content you post publicly on our Services or share with other users
• Any other information you choose to directly provide to us in connection with your use of the Services

2. Cookies, Advertising IDs, and Similar Technologies

We use cookies, mobile analytics, advertising IDs, and similar technologies to operate the website and online services and collect data, such as usage data, identifiers, and device information.

What are cookies and similar technologies?

A cookie is a small text file that a website sends to your browser and stores on your device. When your browser connects to a web server in the same domain where the cookie was placed, it can be read later. A string of numbers and letters that can be used to uniquely identify your device can also be included in the text of a cookie. This makes it possible for the web server to recognize your browser as it connects to that server over time.

Web beacons are digital images that can be found in an email or website. They are also known as clear GIFs or single-pixel GIFs. When you open an email or webpage with a web beacon, your browser automatically connects to the image’s host server, which is typically managed by a third party. Because of this, that web server is able to keep track of information about your device and create and read its own cookies. Similar to embedded videos, plug-ins, and advertisements, third-party content on our websites causes your browser to connect to the content’s host web server. We also use web beacons in our newsletters and email messages to know if you open them and act on them.

Operating systems for mobile devices (iOS and Android) generate mobile analytics and advertising IDs, which apps can access and use in much the same way that websites access and use cookies. Our applications contain programming that empowers us and our outsider investigation and publicizing accomplices to get to these portable IDs.

How do we and our partners make use of technologies like cookies?

When you use our services, these technologies are used by us and our analytics and advertising partners to collect personal information (such as the pages you visit, the links you click on, similar usage information, identifiers, and device information, and when you leave our website without completing your intake questionnaire and purchase) as well as personal information about your online activities over time and across various websites or online services. This data is used to store your preferences and settings, make it possible for you to sign in, look at how our websites and apps work, track how you interact with them, make inferences, provide interest-based advertising that is tailored to your interests, fight fraud, and serve other legitimate purposes. For these purposes, we and/or our partners also share the data we collect or infer with third parties. Please refer to the “Disclosure of Personal Information” section of this Privacy Policy for additional information regarding the analytics and advertising partners that collect personal information on our services.

3. Information We Gather from Content Platforms Like Social Media

We may collect your name, email address, and any relevant comments or content you post when you “like” or follow us on Facebook, Instagram, Twitter, or other social media platforms. If you sign up for one of our promotions or provide us with information via social media, we also get your information.

Depending on your settings on those services, if you use a third-party connection or log-in to access the Services, such as a social network or third-party authentication tool, you may grant us permission to access and store some information from those third parties. Don’t use these connections to access the Services if you don’t want this data shared. Please refer to their privacy policies and terms of use for a description of how these third parties handle your information, which may enable you to modify your privacy settings.

4. Information We Gather From Other Sources

Advertising networks, analytics providers, marketing partners, and search information providers are all examples of third parties with whom we collaborate closely. Sometimes, these third parties will give us additional information about you.

How We Use Your Information

We may use your information for the following business purposes in connection with providing you with the Services:

Manage, carry out, and enhance the Services. We accomplish this by conducting internal research to improve our services, comprehend our user base, and ascertain their effectiveness.

Send you communications to meet your needs about the Services, how you use the Services, or questions you have about the Services.

Our surveys, promotions, special events, and our products and services, as well as those of our subsidiaries, affiliates, parent companies, and any of their related businesses and those of our third-party partners, will be communicated to you via email, postal mail, or telephone in accordance with applicable legal requirements.

Provide you with technical assistance and customer service, as well as troubleshoot any errors or technical problems.

Manage your account, including processing payments and fulfilling orders, and verify your identity.

Allow you to participate in interactive features of our Services (when you choose to do so), and as part of our efforts to keep our Services safe and secure, ensure that content from our Services is presented in the most effective manner for you and your computer or device.

Deliver and personalize relevant advertisements and content to you, measure or comprehend the effectiveness of the advertisements and content we serve to you and others, and provide you with more relevant advertisements and personalized content.

Engaging in analysis and research regarding how you use the Services, for example, can help us better understand your interests and requirements.

When it is necessary for our legitimate interests or the legitimate interests of others, comply in good faith with any procedures, laws, and regulations that apply to us.

When it is necessary for our own or other people’s legitimate interests, such as safeguarding against malicious, fraudulent, or illegal activity, we should exercise, defend, or establish our legal rights.

Information in one place

We may use and share the combined information in accordance with this Privacy Policy for the purposes outlined in this Policy by combining the information we collect through the Services with information we receive from other online and offline sources.

De-identified and aggregate data

Any information we collect through the Services may be aggregated and/or de-identified (collectively referred to as “Aggregate/De-Identified Information”) so that it can no longer be linked to you or your device. We may share aggregate or de-identified data with advertisers, promotional partners, and sponsors, as well as use aggregate or de-identified information for any purpose, including marketing and research.

Online Marketing and Analytics

1. Online Analytics

Cookies and other tools of a similar nature may be utilized by us on our Services by third-party web analytics services, such as Google Analytics; report, conduct research, or audit; aid in the prevention of fraud; to better tailor services and features, try to locate the same unique users across multiple browsers or devices; and provide you with particular features. Through Google Signals, Google will also be able to collect analytics and engagement data from the various devices you use to access the Services for us if you have personalized advertising enabled on your Google account. You can install the Google Analytics Opt-out Browser Add-on by clicking here to prevent Google from using your information for analytics, including cross-device tracking for personalization. Please open the “Settings” app, locate and tap “Google,” select “Ads,” and enable “Opt out of Ads Personalization” to opt out of Google Signals. Cross-device tracking may also be disabled through your Android or Apple device-based settings.

If you get an email from us, we might use analytics tools to track things like whether you open the email or click on any links or banners in it. We are able to evaluate the success of our marketing and communications campaigns using this data.

2. Online Marketing

Ad networks and ad servers like Facebook, Google Ad Words, TikTok, Criteo, and others may be integrated into the Services. These technologies use cookies, pixels, and other technologies to deliver relevant content and advertising for Saveco Meds products on the Services, as well as on other websites you visit and applications you use. The content of the page you are viewing, the data you enter, such as your searches, your demographics, and other information we collect from you may all influence the ads. These ads could be based on what you’re doing right now or over time on other websites and online services.

We give service providers some of our customer data, like email addresses, from time to time. These service providers may “match” this de-identified data with cookies (or mobile ad identifiers) and other proprietary IDs to show you ads that are more relevant to your interests when you visit other websites and mobile applications. Third-party advertising networks may use customer information like your email address to better target advertisements to you regarding Saveco Meds products and services and other products and services as you browse the internet.

Non-affiliated third-party advertising network services may place cookies or other tracking technologies on your device used to access the Services, but neither we nor this Privacy Policy is responsible for their use. You can opt out of receiving tailored advertising from companies that participate in those programs by visiting the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or Your Ad Choices if you are interested in learning more about tailored browser advertising and how you can generally control the placement of cookies on your computer to deliver tailored advertising. View Criteo’s Privacy Policy to learn more about the company’s privacy policies and how to opt out of Criteo’s advertising services. Visit the Google Ads Settings page to customize Google display network ads or opt out of Google Analytics for display advertising. Click here to update your Facebook advertising preferences. Click here to update your TikTok advertising preferences. We have no control over these opt-out links, whether or not they change over time, or whether or not a particular business chooses to participate in the aforementioned industry opt-out programs. We are not accountable for any decisions you make with these mechanisms, nor are we accountable for their continued availability or accuracy.

Please be aware that if you use the aforementioned opt-out options, you will still see advertising while using the Services, but it will not be tailored to you based on how you use the internet over time.

3. Mobile Advertising

You may also receive individualized in-app advertisements when you use mobile applications developed by us or others. For mobile application analytics and advertisement delivery, we may employ third-party service providers. In order to prevent the delivery of tailored in-application advertisements, each operating system—iOS for Apple phones, Android for Android devices, and Windows for Microsoft devices—provides its own instructions. We have no influence over how the platform operator enables you to control whether you receive personalized in-app advertisements; As a result, you should get in touch with the provider of the platform to find out more about how to opt out of customized in-app advertisements. To opt out of customized in-app advertisements, you can look at the support materials or device settings for the respective operating systems.

4. Notice Concerning Do Not Track

In some web browsers, users can set a privacy preference called “Do Not Track” (DNT). We offer the aforementioned selection of opt-out options because we are committed to giving you meaningful choices regarding the information collected on our websites for third-party purposes. We do not, however, currently recognize or respond to DNT signals initiated by the browser. You can find out more about Do Not Track here.

How We Share and Disclose Your Information

For business purposes, we may share your information in the following ways:

Subsidiaries and Affiliates. To deliver products and services to you, guarantee a consistent level of service across our products and services, and enhance our products, services, and your customer experience, we may share the information we collect with any Saveco Meds member or group (i.e., our subsidiaries and affiliates, including our ultimate holding company and its subsidiaries).

Providers of services. Select third parties who use the information to carry out services on our behalf have access to or share it with us. Billing, content/service enhancements, sales, marketing, advertising, analytics, research, customer service, shipping and fulfillment, data storage, IT and security, fraud prevention, payment processing, auditing, consulting, and legal services are just a few of the many services they offer to us. Other third parties we use to support our business or the administration and support of the Services may also fall under this category.

Networks for advertising. For more information on how we share information with advertising partners, please see the “Online Advertising” section above.

Joint Item/Showcasing Accomplices. These are organizations that collaborate with us to offer or provide products or services. Data is collected and used by these organizations in accordance with their own privacy policies and terms.

Security for Saveco Medicine and Others. If we are required to do so by law or in good faith believe that such access, retention, or disclosure is reasonably necessary to: (a) (b) (c) (d) (e) (f) (g) (h), you acknowledge and agree that we may access, retain, and disclose the information we collect and maintain about you by using the Services. a) Follow the law, such as a subpoena or court order; b) investigate potential violations of our Terms of Service, this Privacy Statement, or other contracts with you; c) respond to claims that any content violates third-party rights; d) respond to your customer service requests; and/or (e) safeguard the personal safety, property, and rights of Saveco Meds, its employees, customers, and the general public. This includes sharing information with other businesses and organizations to prevent fraud, spam, malware, and other similar crimes.

Transfers for business. We may acquire, combine, or form partnerships with other businesses as our company grows. User information may be one of the transferred assets in such transactions, as well as in contemplation of such transactions. Customer information, including your email address, is likely to be one of the transferred business assets if any or all of our assets are sold or transferred to a third party. We will comply with any additional mandatory restrictions imposed by applicable laws on this transfer.

User Interactions and Public Forums. You can share comments with other users or publicly through some of our Services’ features. We are free to use any information you share publicly (including testimonials and other marketing materials) for any purpose. For instance, if you post a review of a product on one of our websites, we may display your review and, if applicable, your name on the Saveco Meds website as well as on websites operated by third parties. Any information you post publicly in these ways may be accessed by third-party search engines, as well as the users you shared it with and possibly the general public. As a result, please use these features with caution. We are not liable for how others utilize the data about you that you share with them through the Administrations.

Consent. We may also share your information if you ask us to do so or with your permission.

De-identified and aggregated data. From the data we collect through the Services, we reserve the right to generate aggregate or de-identified data, which we may share at our discretion.

Your Marketing Options

You can tell us that you do not want us to use your contact information to contact you by phone, email, or postal mail about products, services, promotions, and special events that might be of interest to you. You can do this by contacting us at the address below. You can also opt out of receiving commercial email messages by following the instructions at the bottom of those messages. Please be aware that we may still use and disclose certain information in accordance with this Privacy Policy or as required by applicable law, despite your request. You may not be able to opt out of certain operational emails, like those that reflect our relationship with you or transactions.

Notice Concerning Health Information and Third-Party Services

This Privacy Policy does not address the privacy, information, or other practices of any third parties using the Services, including the manufacturer of your mobile device and other IT hardware and software, any other third-party mobile application, website, or service to which our Services may contain a link, and we are not responsible for these practices. There are times when these third parties may acquire information about you. The privacy policies of these third parties are beyond our control. The privacy policies of the third-party websites or services, not this Privacy Policy, will govern the collection, use, and disclosure of your information. Please review these third-party privacy and security policies.

How We Protect Your Information

Saveco Meds uses a variety of technical and organizational security measures to safeguard your data from unauthorized access, disclosure, or destruction, as well as accidental or unlawful loss. However, neither electronic nor physical storage nor transmission over the Internet are completely secure. As a result, you understand and accept that any information you transmit via the Internet or our Services is done so at your own risk and that we cannot guarantee its security. You are responsible for maintaining the confidentiality of any password you have chosen or received from us for accessing the Services. We ask that you keep your password confidential. Any user of the Services has the ability to view the information you share in public areas.

Information on Privacy for Residents of California

If you are a resident of California, we are required by law to provide you with additional information about how we collect, use, and share your “personal information” (as defined by the California Consumer Privacy Act, or CCPA).

Types of personal information that we gather and share:

We go over the specific types of personal information we collect from and about our users in great detail throughout this Policy. We are also required by the CCPA to disclose to you the “categories” of personal information we collect and the categories of third parties to whom we disclose it. Please be aware that the CCPA does not apply to certain information we collect through the Services, such as medical information, which is protected by various health data privacy laws. Learn more about the categories of personal information we collect that are subject to the CCPA and the third parties to whom we disclose it:

Categories of Personal Information

• Financial information (such as credit card information collected by our payment processors)
• Identifiers and contact information (such as name, address, email address, and account names and numbers)
• Commercial and transactional information (such as information about your purchases)
• Internet or other network or device activity (for example, IP address, browsing history, app usage)
• Geolocation information (for example, your general location and precise location, with your permission)
• Demographic and statistical data (for example, your gender, interests based on the products and services you use)
• Physical characteristics (for example, photos and videos of you)
• User-generated content (for example, information you choose to post in our online forums)
• Customer service data (for example, information you provide through a call or email with our customer support team)

We may disclose this information to the following:

• Providers of services
• Our subsidiaries
• Legal and fraud prevention entities

We use personal information we collect for the following business purposes: improve, manage, and facilitate the Services; marketing, research, and analytics; interact with users; customer service and technical assistance; security and preventing fraud; and defense and compliance with the law. Please refer to the “Purposes for How We Use Your Information” and “How We Share and Disclose Your Information” sections of this Policy for more in-depth information regarding our use and disclosure of your personal data.

Disclosure of your California privacy rights under the CCPA

The California Consumer Privacy Act (CCPA) grants you certain requests regarding your personal information. The CCPA specifically permits you to request:

• Provide you with information regarding the categories of personal information that we collect or disclose about you; the various types of informational sources; the commercial or business reason behind collecting your personal information; as well as the categories of third parties to whom we provide personal information.
• Give you access to some of the information we have about you and/or a copy of it.
• Delete some of the data we hold about you.
• In addition, the CCPA grants you the right to not be subjected to discrimination for exercising your rights in accordance with applicable law.

Please be aware that California law may exempt certain information from such requests. For instance, in order to provide you with the Services, we require certain information. Before responding to a request, we will also take reasonable measures to confirm your identity.

Please send an email to the email provided below if you are a California resident and wish to exercise any of your data rights under California law. In order for us to process your request quickly, please include your full name, email address, and residential address that is associated with your use of our services, as well as the rights you wish to exercise

Transfer of Private Information

Companies that “sell” your personal information, as defined by the CCPA, are required by the law to provide you with notice and the opportunity to opt out. We collaborate with third parties who provide us with marketing and advertising services, including interest-based advertising services, like many other businesses with an online presence. These third parties may use tracking technologies like tags, pixels, cookies, and beacons on our website and collect your online identifiers. Making certain online identifiers available to these businesses in order to provide marketing and advertising services to Saveco Meds may be considered a “sale” under the CCPA due to the broad definitions of “sale” and “personal information” in the statute. Please visit the Consumer Opt-Out link provided by the Network Advertising Initiative, the Consumer Opt-Out link provided by the Digital Advertising Alliance, or Your Ad Choices if you prefer not to have your information shared with participating third parties for the purpose of interest-based advertising. Please keep in mind that these opt-outs are based on your device and browser, so you will need to opt out on all of them. See the Online Analytics and Advertising Section above for additional details.

Additionally, we may disclose your email address to third-party advertising networks in order to better target advertisements to you regarding Saveco Meds products and services and other products and services as you browse the internet. The CCPA may define this sharing as a “sale.” If you live in California and want to opt out of having your information sold under the CCPA, please send us an email at the address listed below.

Bringing the Light Out

Residents of California have the right, in certain circumstances, to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes, as defined in the California “Shine the Light” law. We do not disclose your personal information to third parties for the purpose of their own direct marketing.

Privacy Information for Residents of Nevada

Under Nevada law, some residents of Nevada have the option of opting out of the sale of “personally identifiable information” for monetary consideration to a third party in order for that third party to license or sell the information to additional individuals. We never engage in such behavior; However, in accordance with Nevada law, you can send us an email at the address listed below if you are a Nevada resident who has previously purchased services from us. Please be aware that we will make every effort to confirm your identity and the legitimacy of the request. We will keep your request if our practices change after verification.

Retention of Your Information

We limit the amount of time we keep your information for the purposes it is processed to. We keep information for as long as necessary to comply with applicable laws or for the purposes for which it was collected and used.

Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect alterations in the law, our data collection and use procedures, the features of our Services, or technological advancements. You should review the updated Privacy Policy on a regular basis as we will make it available through the Services. The date this Privacy Policy was last updated can be found at the document’s top. It is your responsibility to keep an eye out for and review any changes to the Privacy Policy on a regular basis. In accordance with the requirements of the law, we will inform you of any significant modifications to the Privacy Policy. If you continue to use our website following such amendments and, where applicable, notice, you will be deemed to have acknowledged these modifications to this Privacy Policy.

Contact Us

If you have any questions regarding Saveco Meds’ privacy practices or this Privacy Policy, please contact us at:

1380 East Avenue, Suite 124-193, Chico, CA 95926

[email protected]

Do Not Share or Sell My Personal Information

Saveco Meds does not exchange personal information for cash, as the term “sell” implies. However, Saveco Meds may provide certain information to third parties who provide us with services, such as marketing partners who provide us with interest-based online advertising services. Under the applicable laws in California, Connecticut, Colorado, Utah, and Virginia, this activity may be categorized as the “sale” of personal information or the “sharing” or “processing” of personal information for the purpose of online targeted advertising.

Click the “Do Not Sell/Share My Personal Information” button on this page to prevent the “sale” or “sharing” of your personal data or information. An opt-out cookie will be installed on your browser when you click the “Do Not Sell/Share My Personal Information” button on this page. This cookie will stop personal information or data from ever being “sold” or “shared” to our third-party partners. Please remember that the opt-out cookie is unique to each browser and device. This indicates that in order to effectively set your preference to “do not sell/share,” you will need to opt-out on each browser and device you use to access a Saveco Meds website that is subject to the Saveco Meds Privacy Policy. Additionally, if you delete or clear your cookies or cache in a particular browser, your “do not sell/share” preference will be reset for that browser, and you will need to opt out once more by following the instructions on this page to notify us.

If you want to opt out of interest-based advertising across all participating third parties, there are also several industry opt-outs available to you. Please visit the Consumer Opt-Out link provided by the Network Advertising Initiative, the Consumer Opt-Out link provided by the Digital Advertising Alliance, or Your Ad Choices. Please keep in mind that these opt-outs are also based on your device and browser, so you will need to opt out of these settings on all of your devices and browsers. See the Online Analytics and Advertising Section of our Privacy Policy for additional details.

Mobile Policy

Saveco Meds LLC (“Saveco Meds LLC,” “we,” or “us”) operates the Saveco Meds LLC mobile message service (the “Service”) and prohibits the sale or sharing of my personal information. By using the Service, you accept these terms and conditions (the “Mobile Terms”). Without prior notice, we may modify or discontinue the Service or any of its features. We reserve the right to change these Mobile Terms at any time, to the extent permitted by applicable law. If you continue to use the Service after the date of any changes, you will be deemed to have accepted those changes.

Even if your mobile number is listed on any state or federal Do Not Call list, you agree to receive recurring SMS/text messages from and on behalf of Saveco Meds LLC through your wireless provider to the mobile number you provided by consenting to Saveco Meds LLC’s SMS/text messaging service. An automated telephone dialing system or other technology can be used to send text messages. Information, alerts, and updates (such as account alerts and order updates) are all examples of service-related messages. Specials, promotions, and other marketing offers are all examples of promotional messages.

You are aware that you are not required to sign up for this program in order to make any purchases, and that Saveco Meds LLC does not require your consent before making a purchase. Your participation in this program is entirely at your own discretion.

No affiliates or third parties will have access to mobile data for marketing or promotional purposes. Every one of the above classifications reject message informing originator pick in information and assent; No third parties will be given access to this information.

The Service is provided at no cost to you on our part; however, you are solely responsible for any and all fees that your wireless provider may impose for text messaging. The volume of messages varies. Data and message rates may apply. For more information, check your mobile plan and contact your wireless provider. All SMS/text message charges, including those from your wireless provider, are your sole responsibility.

By sending the text “STOP” to the message received from the mobile device that is subscribed to receive SMS messages, you can at any time opt out of any of Saveco Meds’ SMS services. We may send you one final text message to confirm that you have unsubscribed after you send us the “STOP” message. Unless you request it, no additional messages will be sent to your mobile device. You will need to opt out of any other Saveco Meds LLC mobile message programs you have signed up for and wish to cancel them separately by following the instructions in their respective mobile terms, unless applicable law requires otherwise.

For support or assistance, call (530) 815-1587 or email [email protected]

Any short code or phone number we use to operate the Service may be changed at any time, and we will let you know. You are aware that any messages you send to a new short code or phone number, including STOP requests, may not be received, and that we are not responsible for honoring requests made in such messages.

The Service’s wireless carriers are not responsible for messages that are late or not delivered. You agree to provide a current mobile number to us. You will need to sign up for the program with your new mobile number if you get a new one.

You acknowledge and agree that, to the extent permitted by applicable law, we shall not be liable for any failure, delay, or misdirected delivery of any information transmitted through the Service, any errors therein, or any action you may or may not take in reliance on the information or the Service.